On February 16, 2026, Sterling Bank Limited announced a significant upgrade to its digital banking solution, the OneBank App. This new version is tailored to meet the evolving needs of the Nigerian populace, offering a suite of innovative features designed to improve user experience.
"The updated version of the OneBank App serves as the exclusive gateway to the bank’s entire digital ecosystem," said Mustapha Otaru, Chief Product Officer at Sterling Bank. This comprehensive app update includes functionalities such as card requests with delivery options, budgeting tools, panic passwords, FX swaps, and easier processing for failed transfers, all integrated into the mobile platform.
In addition to these features, the bank also has plans to introduce Urgent Cash, which will allow users to access quick funds, along with NQR for seamless online payments. The upgraded app can now be downloaded from both the iOS Store and Play Store, making it easily accessible for existing users who can update their current versions.
"We saw a tremendous response within the first few weeks of launching the new version," Otaru added, highlighting the enthusiasm surrounding the app's debut. He confirmed that the previous OneBank App would be phased out soon, reinforcing the bank's commitment to continuous improvement in digital banking solutions.
Seyi Olanrewaju, Group Head of Payment Products, provided further insight into the motivations behind this upgrade. According to Olanrewaju, the latest iteration of OneBank was crafted with careful consideration of shifting customer behavior and trends within the financial sector. "This revamped version offers a sleeker interface and an intuitive user experience, reaffirming OneBank’s commitment to delivering cutting-edge digital banking solutions tailored to today’s consumers," he said.
Ibidapo Martins, Group Chief Marketing Officer, spoke about how OneBank enhances convenience for users. "The app facilitates self onboarding and convenient access to a range of financial services in one place," Martins stated, emphasizing how it minimizes the need for customers to frequently visit physical branches.
The versatility of OneBank encompasses a wide range of services, including global fund transfers, online ticket and subscription payments, airtime purchases, and the option to create virtual cards for secure online shopping. With existing staple features like wallet creation, numerous authentication options, easy money transfers, foreign transactions, card freeze/unfreeze capabilities, card-less withdrawals, and recurrent payments, the revamped OneBank positions itself as an essential tool for Nigerians navigating their banking needs.
This upgrade further solidifies Sterling Bank’s dedication to pioneering digital solutions that cater to the changing demands of its customer base, reaffirming its position as a leader within the evolving landscape of digital banking in Nigeria. As financial technology rapidly advances, such enhancements will play a critical role in shaping the banking experience for users in the region.